• H.E. Khalid Ali Al Bustani: Attending the world’s biggest technology event is the perfect opportunity for the FTA to highlight its new programmes and digital services, in line with the ‘Principles of the 50’.

 The Federal Tax Authority (FTA) will be showcasing its latest digital initiatives at the 42nd GITEX Global 2022, which is set to be held over five days starting from Monday, 10 October, at the Dubai World Trade Centre with more than 5,000 companies joining from over 90 countries.

In a press statement issued today, the Authority revealed that its participation at GITEX will highlight its latest digital initiatives, launched as part of the continuous development plans it carries out in accordance with the best standards. The initiatives are in line with the UAE Digital Government Strategy, designed to drive the smart transformation of all services, and introduce seamless and proactive digital services. The objective is to provide innovative models that embody the leadership and excellence of the government systems, and strengthen efforts to meet taxpayers’ aspirations and process their transactions quickly and efficiently.

FTA Director General His Excellency Khalid Ali Al Bustani said: “Through its participation at GITEX , the world’s largest tech event, the Federal Tax Authority aims to achieve two main objectives. The first is to introduce the FTA’s experts to the latest technologies and smart digital systems in the field of tax administration, which can be built upon to ensure the continuous development and modernisation of the FTA’s services. This, in turn, supports our efforts to fulfil the directives of our wise leadership and make the UAE one of the best countries in the world, safeguarding the Emirates’ advanced competitive position – all in line with the ‘Principles of the 50’, which act as a reference for all activities in the government sector moving forward.”

“Our second objective from participating at GITEX is to highlight the FTA’s services for taxpayers and provide an opportunity for participants and visitors to learn about the Authority’s digital service initiatives and its advanced systems through a series of workshops and demonstrations that highlight their importance in meeting taxpayers’ aspirations,” H.E. added, stressing that participation in such important events is in line with the FTA’s efforts to continuously coordinate with its strategic partners, while establishing and maintaining communication lines with government and private sectors to ensure the best results.

The Authority went on to reveal that it plans to use its platform at GITEX Global 2022 to showcase a range of its smart initiatives, designed to enhance its digital infrastructure. These include the EmaraTax system for electronic tax services, and the corresponding EmaraTax application for smartphones and smart devices, which are scheduled to be launched in the near future. Also included is the FTA’s new and improved digital system for the VAT Refund Scheme for Tourists, which is the first system of its kind in the world, enabling 100% paperless digital transactions.

Furthermore, the FTA said it would be presenting details of the sustainable improvements the Authority is carrying out to enhance user experience when they avail its services. The team will also give a presentation on the advantages of the upgraded FTA website, which offers visitors an innovative digital experience, diverse content, and a clear and seamless browsing experience with advanced electronic display technologies. The presentation also sheds light on the FTA’s Interactive AI-Powered Tax Assistance feature, which is a chatbot service that offers concise answers to all questions visitors to the website may have.

While taking part in GITEX Global 2022, the FTA team will also be holding awareness workshops for visitors and participants on the VAT Refund Scheme for Tourists, the VAT Refund Scheme for UAE Nationals Building New Residences, the integrated electronic tax system EmaraTax, and the important role that youth play in creating new technologies to develop the FTA’s operations.

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